Job vacancy – Membership Officer

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The Japan Society is the leading independent body in the United Kingdom dedicated to the enhancement of the British-Japanese relationship in all its facets. It is a membership organization and UK charity with a strong educational remit. Its core programmes include approximately 80 academic, business and cultural events each year, support for schools teaching about Japan, provision of small grants, publication of periodicals and books, and maintenance of a small historic library.

The Japan Society is now recruiting for the role of Membership Officer, a full-time position integral to the daily running of the organisation.

The Membership Officer is the first point of call for the Society’s membership of some 700 individual and 200 corporate members and is responsible for keeping our records up to date and coordinating recruitment efforts and supporting the donor relations team. The post also works closely with the Membership and Business Group committees and plays an active role in the management of the programme of business events.

The role reports directly to the Chief Executive, but impacts every aspect of the Society’s work. As such, the chosen candidate will be expected to work effectively with all members of our small team.

Location: London
Salary: £22,000 – £25,000 annually, depending on experience.

Main duties and responsibilities

  • Handling membership enquiries and playing an active role in recruitment.
  • Processing membership applications and renewals; managing payments.
  • Maintaining the membership databases and producing regular updates, collating statistics. Helping the education team manage its database of schools and teachers.
  • Drafting materials for print and website and preparing information packs for members and donors.
  • Sending regular postal information and events updates to members.
  • Assisting with the planning and organization of business and donor events, both daytime and evening.
  • Supporting the work of the Membership and Business Group committees, producing minutes and related documents.

Skills required

  • Excellent English language skills with experience of business communication (ability to write business letters, draft information packs, handle telephone calls, participate in meetings, respond to email communications)
  • Excellent organizational skills and attention to detail, ability to spot errors and self-correct
  • Experience of database management is important. Understanding of SQL databases (Japan Society uses Donor Strategy) is a great advantage but not essential. Additional training will be provided if necessary, but evidence of strong general IT skills is important.
  • Familiarity with administration of Direct Debit instructions and Gift Aid claims is advantageous.
  • Flexibility and a willingness to get involved, when necessary, in any aspect of the Society’s activity with others in our small team.
  • Candidates must be eligible to work in the UK.

To apply, please send a CV and covering letter by email to Heidi Potter at heidi.potter@japansociety.org.uk

DEADLINE FOR APPLICATIONS: Sunday 15 October 2017.
Interviews will take place beginning 23 October.

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    Tel: 020 7935 0475

    The Japan Society
    13/14 Cornwall Terrace
    London NW1 4QP